1. About these terms
By accessing this website or engaging Easy Claim Refund ("we", "us", "our"), you agree to these terms. If you do not agree, please do not use the website or our services.
2. Nature of our services
Easy Claim Refund is an independent consultancy providing financial fraud investigations, evidence review, asset-tracing support, and related advisory services. We are not a law firm, regulator, or government agency, and we do not provide legal, regulatory, tax, or investment advice. Where appropriate, we may refer matters to, or coordinate with, licensed legal counsel or competent authorities.
3. Use of the website
You agree to use this website only for lawful purposes. You must not attempt to gain unauthorised access to any part of the site, transmit malicious code, or interfere with its security or availability.
4. Consultation requests
Submitting a consultation request does not create an engagement, contract, or professional relationship. An engagement is established only once a written engagement letter has been signed by both parties and any applicable client-onboarding requirements (including identity verification) have been completed.
5. Information you provide
You confirm that the information you submit is accurate, complete, and provided lawfully, and that you are entitled to share any third-party information you supply. Material misrepresentation may result in immediate termination of the engagement.
6. Fees
Fees, scope, and deliverables for any engagement are agreed in writing in advance. We do not charge contingency fees on recovered funds, and we do not request payment in cryptocurrency for the purpose of "releasing" or "unfreezing" funds — any such request from a third party should be treated as a recovery scam.
7. No guarantee of outcome
Recovery, refund, or any other specific outcome cannot be guaranteed. Results depend on the evidence available, applicable jurisdiction, the cooperation of counterparties (including banks, exchanges, and regulators), and the legal and regulatory circumstances of each case. We do not make and you must not rely on any oral or written statement that suggests otherwise.
8. Intellectual property
All content on this website — including text, graphics, logos, and the underlying design — is owned by or licensed to Easy Claim Refund and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Service availability
We endeavour to keep the website available at all times but do not warrant uninterrupted access. We may modify, suspend, or withdraw any part of the site or our services at any time.
10. Limitation of liability
To the maximum extent permitted by law, Easy Claim Refund, its officers, employees, and contractors shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or for any loss of profit, revenue, data, or opportunity, arising out of or in connection with your use of this website or our services. Nothing in these terms excludes liability that cannot be excluded under applicable law.
11. Indemnity
You agree to indemnify Easy Claim Refund against any claims, losses, or expenses arising from your breach of these terms or your misuse of the website.
12. Governing law and jurisdiction
These terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of or in connection with these terms, except where mandatory consumer-protection law provides otherwise.
13. Dispute resolution
Before commencing proceedings, the parties will use reasonable efforts to resolve any dispute through good-faith discussion, and may agree to mediation under the rules of a recognised mediation provider in London.
14. Changes
We may revise these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
15. Contact
Questions about these terms can be sent to support@easyclaimrefund.net.